RETURN, REPLACEMENT & REFUND POLICY
Trendferry offers its customers an ’Easy return/replacement policy’, wherein you can raise a return/exchange/replacement request of your product within 7 days of its delivery. We also accept partial returns wherein you can raise a return request for one or all products in your order.
- Step 1: Follow one of the following steps:
- Via WhatsApp
Click full length pictures of the product & the package and send us on WhtasApp along with reason for return.
- Via Email
Share an email to our customer support team at email@example.com within 7 days of receiving the order.
- Step 2: Once your request is received, we will be responsible to pick the item from you. We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels and bar-codes intact.
Note: If it is a case of replacement, it is subject to the availability of stock. In cases when a replacement may not be available, we will refund you the full amount.
Note: We only replace for size issue. No Refund or Exchange will be initiate for the same.