At TrendFerry, we strive to ensure a seamless and hassle-free shopping experience for our customers. As part of this commitment, we have established the following shipping policy:
- Shipping Methods:
We offer a variety of shipping methods to suit your needs. These include standard shipping, expedited shipping, and express shipping. The estimated delivery time and cost will vary depending on the shipping method you choose and your location.
Shipping Rates: Shipping rates will vary depending on your location, shipping method, and the total weight of your order. We offer free standard shipping on all orders above a certain value. We reserve the right to change our shipping rates at any time, but we will always provide you with an estimated shipping cost before you check out.
- Shipping Time:
We aim to dispatch all orders within 24-48 hours of receiving them, subject to stock availability. Delivery times will vary depending on your location and the shipping method you choose. We will provide you with an estimated delivery within 5 to 7 days, when you place your order, and we will notify you by email or text message when your order has been dispatched.
What is the estimated delivery time?
We usually dispatch most orders within 5-7 business days (excluding Sundays and public holidays)
- Though, we keep 95% of our catalogue in our inventory, certain products need to be sourced directly from the brand itself so that we can live up to our promise of providing fresh, non-expired products.
- While we are trying our best to avoid this situation, these products might delay your order. However, in case of international orders, product delivery may get delayed due to reasons attributable to logistics, public holidays, etc.
- If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 5 days of order date.
- Order Tracking:
Once your order has been dispatched, we will provide you with a tracking number so that you can track your shipment online. You will also receive email or text message notifications regarding the status of your order.
My order has been shipped. Now how can I track it?
- You can track the status of your package 24 hours after your order is dispatched from our warehouse.
- Following are some our trusted courier partners:
- Bluedart - http://www.bluedart.com/
- Ecom Express - http://www.ecomexpress.in/
- Delhivery - http://www.delhivery.com/
- ShadowFax - https://www.shadowfax.in/
- XpressBees - https://www.xpressbees.com/
- Delivery Issues:
If there are any issues with your delivery, such as a delay or a damaged package, please contact our customer service team immediately. We will work with you to resolve any issues and ensure that you receive your order as soon as possible.
We hope that this shipping policy provides you with all the information you need to make an informed decision when shopping with TrendFerry. If you have any further questions or concerns, please do not hesitate to contact our customer support team.