Policies

Payment and Billing Terms

Last updated: August 2026

These Payment and Billing Terms explain how TrendFerry LLC accepts payment, when you are charged, and how your payment information is protected. They form part of our Terms of Service.

1. Accepted Payment Methods

• Major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
• Any additional payment methods displayed on the checkout page at the time of your order.

All transactions are processed in United States Dollars (USD).

2. Prices and Charges

All prices displayed on TrendFerry.com are in United States Dollars (USD).

Standard shipping is free on every order. Your total will therefore consist of the applicable product price plus any applicable sales tax.

Sales tax is calculated at checkout based on your shipping address and displayed before you confirm payment.

We do not add handling fees, service fees, or payment processing surcharges to your order unless clearly disclosed before you complete your purchase.

3. When You Are Charged

Your payment method may be authorized when you place your order. Your payment is charged when your order is confirmed for dispatch.

If we cannot fulfill your order, any payment authorization will be released or any amount already charged will be refunded in full, as applicable.

Depending on your payment provider, the transaction may appear on your statement under a billing descriptor associated with TrendFerry LLC or our payment processor.

4. Payment Security

Payments made through TrendFerry.com are handled by third-party payment processors that maintain appropriate payment security standards, including PCI DSS compliance where applicable.

Payment card information is transmitted directly to the applicable payment processor using encrypted connections.

TrendFerry LLC does not collect, process, or store full payment card numbers on its own systems. After a purchase is completed, we may have access to your billing information, shipping information, order details, and limited payment information such as the last four digits of the card used.

Our website is served over encrypted HTTPS connections to help protect information transmitted between your device and our website.

5. Order Acceptance and Refusal

When you place an order, you are making an offer to purchase the selected products. We accept the order when we confirm it for dispatch, subject to these Terms and applicable law.

We reserve the right to refuse, limit, modify, or cancel any order, in whole or in part, including where:

• Quantities are limited per person, household, or order.
• Multiple orders appear to be associated with the same customer account, payment card, billing address, or shipping address.
• A product was listed at an incorrect price or is unavailable.
• A transaction fails our fraud prevention or billing and address verification checks.
• We reasonably believe an order may be fraudulent or unauthorized.

If we cancel or modify an order, we will notify you using the email address provided at checkout and refund any amount charged for the cancelled portion of the order.

6. Pricing and Listing Errors

Despite our best efforts, a product may occasionally be listed with an incorrect price, description, image, specification, or availability status.

If we identify an error, we reserve the right to correct the information and, where permitted by law, cancel the affected order and issue a full refund of any amount charged.

7. Declined Payments

If your payment is declined, your order will not be processed and stock may not be reserved.

Please verify your card information and contact your card issuer if necessary before attempting the payment again.

Repeated declined payment attempts may result in temporary authorization holds placed by your bank or card issuer. These pending authorizations are generally released automatically according to the policies of your financial institution.

8. Fraud Prevention

Orders may be subject to automated or manual fraud and security reviews.

We may contact you to verify your identity, billing information, shipping details, or other information associated with your order before dispatch.

If an order cannot be reasonably verified or is determined to present a significant fraud or security risk, we may cancel the order and issue a full refund of any amount charged.

9. Refunds

Refunds are issued to the original payment method used for the order, in accordance with our Refund and Returns Policy.

We generally cannot issue a refund to a different card, bank account, or payment method than the one originally used for the purchase.

The time required for a refund to appear in your account may vary depending on your bank, card issuer, or payment provider.

10. Contact Us

Questions about a payment or charge? Reach out any time using the details below.

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