Policies

Order Cancellation Policy

Last updated: August 2026

1. Order Refusal and Cancellation

We reserve the right to refuse any order you place with us. At our discretion, we may limit or cancel quantities purchased per person, per household, or per order.

These restrictions may apply to orders associated with the same customer account, the same credit card or payment method, and/or orders using the same billing or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address provided at the time the order was placed. Any amount charged for a cancelled order will be refunded in accordance with our applicable payment and refund policies.

2. Contact Us

Questions about an order cancellation? Reach out any time using the details below.

Send Us a Message

Sales Inquiry

+1 256 213 0052

Support Email

Contact@trendferry.com

Customer Service

Monday–Friday, 9 AM – 5 PM (EST)