Billing Policy
Policies
Order Cancellation Policy
Last updated: August 2026
1. Order Refusal and Cancellation
We reserve the right to refuse any order you place with us. At our discretion, we may limit or cancel quantities purchased per person, per household, or per order.
These restrictions may apply to orders associated with the same customer account, the same credit card or payment method, and/or orders using the same billing or shipping address.
If we make a change to or cancel an order, we may attempt to notify you using the email address provided at the time the order was placed. Any amount charged for a cancelled order will be refunded in accordance with our applicable payment and refund policies.
2. Contact Us
Questions about an order cancellation? Reach out any time using the details below.
Send Us a Message
Customer Service
Monday–Friday, 9 AM – 5 PM (EST)